Shipping policy

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Note: longer processing times make occur for pre-orders, or during peak seasons/holidays.

• Order Cut-Off Time: Orders placed after 2:00 PM EST will be processed the following business day.

2. Domestic Shipping Rates

Free Shipping: We offer free Standard Shipping for all domestic orders.

3. Order Tracking and Status

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-72 hours for the tracking information to become available.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at store@restingroo.com with your name and order number, and we will look into it for you.

4. Shipping Restrictions and Limitations

• We do not ship to P.O. Boxes.

5. Damages, Lost Packages, and Returns

RestingRoo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

• For information on returns and refunds, please see our dedicated Return Policy. 

6. Contact Information

For any questions about your shipping or delivery, please contact us at store@restingroo.com.